Claim satisfaction survey Full Name / Business name* What type of insurance claim did you file?* Auto Homeowners Rental property Renters Business Other Did you report the claim to the company directly or did you contact Ashland Insurance?* Insurance Company Ashland Insurance How did you report the claim? Phone call Email Company's website Was our office, Ashland Insurance, courteous, prompt and efficient in taking care of your claim? Yes No Did the Ashland Insurance representative effectively communicate how your claim would be handled? Yes No Did you find your insurance coverage adequate for the claim you submitted? Yes No Was the claim resolved in a timely, efficient and effective manner? Yes No Was your claim settled? Yes No Based on your claim experience, would you recommend us to your friends or family? Yes No Please let us know if you would like us to contact you to discuss any concerns you might have regarding the claim process or your policy coverage.