With every call that comes in, one of the simple questions asked is,
“How did you hear about us?”
Which can be code for, “Who was so happy and ready to refer a friend, that they sent you to us?”
In our families, with our friends, amongst the neighbors, or just between colleagues, we always hear about the experiences had with local businesses. Ratings are helpful, reviews show where a service provider ranks in relation to others, and moving Internet web pages may mesmerize us… but when a client has an experience that moves them, people tend to want to boost a business that provides something of that nature. It is unusual, and we feel, based directly on feedback that we provide this. We want more! Don’t forget: we aren’t just insurance agents and risk managers, we’re also consumers! We have a solid feel for what a cross-section of our peers provide.
And trust us, when the experience they’re sharing is good, it’s really good! These are the folks in your life that love suggesting that one business, service or experience that was just so complete and so thorough- the same one they suggest to call in case you happen to need it too. Insurance and risk management does not have to be difficult, confusing, to feel overwhelming, or create some sort of pain.
So when our agents ask the question of how the caller has heard about us, we typically hear a name of one of those individuals that shared their satisfying experience with us- that same person who was happy to refer the caller to the same place where all their own needs were met.
Refer a Friend & WIN
It’s said that word of mouth is truly a force of nature, and we feel it! To show gratitude to those we serve that are expanding our reach to those new customers we can help, we decided to give back a little of the same appreciation they show us.
With every call that comes from a referral, we gather the name of the referring individual and add it to the cookie jar. At the beginning of each month, that jar is shaken, stirred, and reached into, with one name being pulled out.
And what do they win?
A $50 Visa gift card!
The winning card is removed, but the cookie jar remains and a new round is started for the next monthly raffle. So a wonderful consumer may have sent us a friend to obtain insurance offers in January, but that particular card may be missed every month of that year but could be randomly selected for the end of year grand prize.
Those other cards left over though? They aren’t just tossed away! They are saved and added to a larger pull that happens at the end of the year. There is the same shaking, stirring, and reaching in for another card. This winner, pulled from all the cards from the whole year that hadn’t won one of the monthly raffles for the $50 gift cards, wins a $500 Visa gift card. No 1099 will come, the winner just receives a gift that we provide. We love referrals and we want more opportunities to say thank you!
Sharing your experience and referring someone to us means you are giving them the insight needed and the place to go to get the same friendly service we provide you. In all the gratitude and serving the community, we want to give a bit back as well!
When you refer someone and send them our way, just make sure they let us know who sent them.
We say thank you now, but you also might just get a little thank you note with an attached gift card when you win the monthly raffle made for all those who were happy to refer a friend!
Featuring our latest drawing winners of July and August 2023: